Privacy Policy

1. Information we collect

Account data: such as name, email address, and credentials you provide when you register or sign in.

Integration data: when you connect third-party platforms (for example Discord, Telegram, or broker-related identifiers), we process tokens, channel or chat identifiers, and message content needed to parse signals and operate the product.

Trading and configuration data: settings you configure in the dashboard (risk parameters, symbol mappings, account links, logs of signal processing, and similar operational data).

Technical data: IP address, device and browser type, approximate location derived from IP, cookies or similar technologies, and diagnostic logs used for security and reliability.

2. How we use information

• Provide, maintain, and improve the Services (including parsing, routing, and execution workflows).
• Authenticate users, prevent fraud, enforce our terms, and protect the security of the platform.
• Communicate with you about the Services, support requests, and important notices.
• Comply with legal obligations and respond to lawful requests.
• Analyze usage in aggregate to improve performance and user experience (where permitted).

3. Legal bases (EEA/UK)

Where applicable data-protection law requires a “legal basis”, we rely on performance of a contract, legitimate interests (such as securing the Services and improving the product), and consent where required (for example non-essential cookies or marketing, if offered). You may withdraw consent where processing is based on it.

4. Sharing and subprocessors

We may share data with infrastructure and communication providers, authentication/hosting vendors, analytics narrowly scoped to operations, and professional advisers where necessary. We do not sell your personal information. Some integrations (Discord, Telegram, brokers, etc.) are controlled by third-party terms and privacy policies.

5. Retention

We retain information for as long as your account is active and as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data category.

6. Security

We use commercially reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also lodge a complaint with a supervisory authority. Contact us below to exercise applicable rights.

8. International transfers

If we transfer data across borders, we implement appropriate safeguards as required by applicable law (such as standard contractual clauses where relevant).

9. Children

The Services are not directed to children under 16, and we do not knowingly collect their personal data.

10. Changes

We may update this policy from time to time. We will post the revised version with an updated date. Continued use after changes constitutes acceptance where permitted by law.

11. Contact

Questions about this Privacy Policy: support@signalrelayer.com. See also our Terms of Service and Disclaimers.